Notifications and the digest

Advec tells you about things in three places: the bell in the app, your alert channels, and the email digest.

The bell

The bell in the app gets a notification for:

• A critical or operational issue. Each issue rings the bell once at most, on every plan.
• Reconnect required, once per connection, when Advec loses access to a Google or Meta login. Reconnect it to resume monitoring.
• A report is ready, or has been emailed.
• A website change, when a landing page screenshot differs from the last one by 5% or more.

Ambient issues and individual ad changes don't create bell notifications. To stop issue notifications, turn off In-app notifications in Settings; the other notifications still appear. Quiet hours hold an operational issue's bell notification along with its alerts.

Your alert channels

On Pro and Agency, critical and operational issues are also sent to your channels — email, Slack or a webhook. Critical alerts go out straight away and repeat until someone acknowledges them. You start with a verified email channel for your login address. See Set up alerts and Alert channels.

The email digest

The digest is the quieter record: one email per client covering its issues and changes.

Each email starts with an Issues block: how many issues are open in each tier, how many opened and resolved in the period, the top 5 open issues and a link to the inbox. The changes follow, with a section per campaign group and an Other changes section for everything outside them (or one All changes section if the client has no groups). Critical and operational changes that already have an issue are left out of the change tables. Ambient changes and website changes stay in.

A digest is sent when its period has any change, or a critical or operational issue opened or resolved. If nothing qualifies, no email is sent.

Frequency and send time

Choose daily, weekly, monthly or off:

• Your default: Email digest in Settings. It starts as daily.
• Per client: Digest frequency under Alert settings at the bottom of the client page. Account default follows your setting.
• Per campaign group: give a group its own frequency and it sends an extra digest just for that group. Choose In client digest only or off and only the client's digest covers the group (if the client's digest is on).

Digests go out at 08:00 in the client's time zone — daily ones every day covering the last 24 hours, weekly ones on Mondays covering 7 days, and monthly ones on the 1st covering 30 days. Set the time zone under Alert settings on the client page; a client without one uses UTC.